The website https://www.tailoredlogo.com/ is a copyrighted company, US based multinational company 917-831-1796(“Tailoredlogo”, “we”, “our”, “us”). Please read these terms and conditions carefully before using our website or service.
These terms and conditions (Agreement) set a legal binding of your terms of use of our website and service(Whether as a business or a designer). By registering on our website and keep using our service, you are accepting these terms and conditions.
Tailored Logo offer businesses/startups (“Customers”, “You”, “Your”, “They”) to get professional custom logo design services. And it also provides a platform to designers (“Designers”, “You”, “Your”, “They”) looking to sale their unused Logos. “User” refers to both customers and designers. If you’re a user, these term applied to you.
1 – Registering on the Tailored Logo
1.1 You must register yourself as a Customer or Designer on our site.
1.2 When registering, you must provide valid information.
2 – Tailored Logo Service
2.1 Tailored Logo offer services to both Customers and Designers.
2.2 For Customers, the Tailored Logo service includes the ability to have custom designed logos, Get business card, letterhead, social covers, flyer design, T-shirt design, bag design, presentation, app home screen, website banner, brand book, web ad design, signage design and car wrap design via bundles.
2.3 For Designers, our service includes the ability to submit unused and unpaid Logos to us.
2.4 Works:
(a) Customers have to enter their business details including company name, slogan (if any), industry and keyword. Now our system will show you the best suitable custom designed Logos. Here you must sign up to keep browsing designs. Select the Logo that is distinct to your brand. Now either proceed to checkout or order free customization. Somehow if you’re not able to find a distinct Logo, simply order custom Logo from our in-house design team.
(b) Designer must submit their Logos to us for review. After reviewing, our team will decide whether to approve or not. If the Logos get approved, they will become a part of our Logo database after proper tagging. Now your Logos will become searchable and whenever our Customers will use our system to get custom designed Logo for specific industry and keyword, it will show your Logos that are relevant.
(c) There is no direct or 1 to 1 connection between Customers and Designers.
3 – Copyrights
3.1 Customers will get the rights as soon as they purchase the Logo and clear the payments. Although, we do not offer copyright registration.
3.2 Designers will have the proper rights on their submitted Logos until their Logos get purchased. After receiving the payment, designers will not carry any rights on their sold Logos. The rights will be transferred to the customers via Tailored Logo platform.
4 – Acknowledgements & Guarantees
4.1 Customers acknowledges that we are responsible for design transfers. Once you’ve done payment, the final files will be transferred to you. We guarantee you the protected delivery of your design.
(a) After delivering the final design files, we’ll not be responsible for anything you did to your design.
4.2 Designers acknowledges that the payment will be processed and transferred to your accounts within next 5 working days.
(a) We make no guarantees on misuse or exploitation of your designs after purchasing.
5 – Reproducing & Displaying
5.1 Once Customers have purchased the Logo and make the payment, they can reproduce or display the Logo.
5.2 If Designers submitted Logo is sold, then Customers have proper rights to redesign or use it as their own property without acknowledging Designers.
6 – Fees
6.1 To buy any Logo on our site, Customers must pay the price first.
6.2 Designers must acknowledge that if any of their work(s) gets sold through Tailored Logo, they will get the commission after deduction of our fees.
6.3 Accordingly, we will automatically transfer your comission varying from 10% to 40% to your accounts.
7 – Intellectual Property Rights
7.1 Designers must acknowledge that by submitting their Logos to us, they agree to grant us royalty free license to use, amend, reproduce and showcase your Logos.
7.2 Customers acknowledge that by buying Logos from us, they gain the intellectual property rights of those Logos.
7.3 In case of any abuse of copyrights, you agree that you will report property violations to us and concerned authorities.
7.4 Designers must give up intellectual property rights after the sale of their work(s) on our site.
8 – Refunds
8.1 Refunds can be claimed within a limited time period 3 months, only if:
(a) The Logo is turned out to be copied or copyrighted to anyone else.
(b) The design is defective or not same as shown at the time of purchasing.
(c) They have placed a duplicate order in error.
The Logo will only be suppose as defective if Tailored Logos Quality check team declared it imperfect. 100% refund will be given to Customers in above given conditions.
(d) All Our Custom design packages comes with 100% money back guarantee. 100% Refund can be claimed by customer anytime by any means (email, live chat, or phone call) before approving initial logo concepts or web mock ups of their project if he/ she does not like the work and will be refunded within 48 working hours Max. as of till the next forty-five days from initiation of the project. Revisions can also be claimed over any selected concept(s) as voiding all means of refunds..
To place refund requests, kindly use any of below options:
(i) Email us at refund@tailoredlogo.com
(ii) Live chat with any of our support team member.
(iii) Use contact form to send us refund request.
(iv) Call us at 917-831-1796
If you have confusions or concerns about our refund policy, feel free to write us at support@tailoredlogo.com.
Refund requests will not be considered under the following circumstances as outlined:
1. A change of Mind.
2. The withdrawal or retraction of investment by an investor.
3. Closure of the business or shop.
4. Engagement of external freelancers or designers.
5. Participation in logo tournaments or contests.
6. A steadfast insistence on replicating designs, which may lead to potential intellectual property rights infringement.
7. The creation of designs in accordance with the customer's provided brief or instructions.
8. Failure of the customer to complete the provided form.
9 – General Payment Terms
9.1 All the payments will be processed and dealt in the standard currency that is USD $.
9.2 Users can convert the currency after their withdrawal.
9.3 You (“Customers“, Designers”) agree to us that you are responsible for any taxation on your sale or purchase of Logos via the site. Tailored Logo is not responsible for collecting, remitting or paying your taxes.
10 – Accounts on Tailored Logo
10.1 You agree to us that you will provide truthful information about yourself and will maintain the accuracy of it.
10.2 You are responsible for all the activities and editing of details in your account.
10.3 You’re hereby agree to immediately notify Tailored Logo of any suspicious attempt to use your account.
10.4 Designers may not have or make more than one account.
10.5 Detection of any unauthorized and illegal activity will result in banning of your account.
10.6 You agree that Tailored Logo can ban account on detection of any type of scam, spam or illegal activity. After banning, you’ll not be able to access your account.
10.7 However, you can request a reconsideration. Our team will review and decide whether to approve it or not.
11 – Usage Policy
11.1 You agree that you’ll not breach any third party right including trademark, copyright, privacy right, or any other proprietary right which is unlawful, harassing, defamatory and harmful.
11.2 You comply with applicable privacy laws and data protection laws.
11.3 You agree to not use site for
(a) Uploading malicious computer viruses or any software that is intended to damage site data or system.
(b) Forcefully creating burdens on servers.
(c) Gaining unauthorized access to the site data, servers, systems or services.
(d) Integrating automated agents, programs or scripts to create multiple accounts or to generate automated requests, searches, queries or to scrape, mine database from services.
(f) Displaying or mirroring the site.
12 – Disclaimers
12.1 All the designs that are being sold on our site are original and unique.
12.2 The designs are not exclusively being sold to you. If you want exclusive design, you'll have to pay additional charges.
12.3 There is no copyrighted material, content or design published on our site.
12.4 If you think your content, design or any copyrighted material is being copied on our site, you can contact us at support@tailoredlogo.com or you can use contact form to get in touch with us in this regard.
13 – Certain Restrictions
13.1 The usage rights that are granted to you after agreeing to our terms and conditions have some certain following restrictions.
(a) You must not sell, rent, misuse, customize or exploit the site or services.
(b) You must not recompile or reverse engineer the site or services.
(c) You must access the code or services in order to create or promote a duplicate product or competitive service.
13.2 Any future updates to the site or services are subjected to these terms.
13.3 Tailored Logo reserves all the rights to edit, disable or discontinue the site any time.
14 – Feedback
14.1 You agree that by providing us the feedback, you grant us right to use your feedback in any manner, we find appropriate.
14.2 You agree that you’ll not provide any confidential and proprietary feedback. Read our Privacy policy to know more about our policies.
15 – Changes to these terms and conditions
15.1 Any changes in this agreement is subjected to the random revision and if we make any important changes or add new points, we may notify you via email or posting the notice on our site.
15.2 You’re responsible for providing us the legit email address of yours.
15.3 The continuous use of our site and services after the changes will bound you to agree to our terms and conditions.
16 – Entire Agreement
16.1 This Agreement represents the entire agreement of using our site and services between you and us.
16.2 Any failure of us in fulfilling or exercise or enforce any right or point of this agreement shall not be taken as non-important right or point.
16.3 The titles of this agreement are only for user convenience and not have any legal standing.
16.4 In case of invalidation of any provision or point of this agreement, the other provisions or points will not be impaired.
16.5 This agreement, your rights and responsibilities should not be set, sublet, delegated or transferred by you without the written permission of Tailored Logo. Any attempt of it will be cancelled out.
17 – Copyright/Trademark Declaration
17.1 Copyright © 2016, Tailored Logo. All rights reserved.
17.2 All the trademarks, logos and services described or displayed on the site is our property or the property of third parties.
17.3 All these trademarks, logos and services should not be used without our written consent or consent of third party that owns them.
18 – Email & Mobile Phone Policy
This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to TailoredLogo.
18.1 Consent and Usage
By providing your email address and/or mobile phone number, you consent to receive communication from TailoredLogo. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.
18.2 Carrier Charges Disclosure
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
18.3 Stop & Unsubscribe
If you wish to stop receiving emails or mobile communications, you can:
18.4 Frequency of Communication
We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.
18.5 Security of Information
Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
18.6 Changes to Policy
TailoredLogo reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
19 – Contact Information
Still having confusions? Read our F.A.Q.s section. You can contact us by calling us at 917-831-1796or emailing us at support@tailoredlogo.com. You can use live chat or contact form also to get in touch with us.