Privacy Policy

Tailored Logo ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.

In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements, or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded. In case of any dissatisfaction with any design services provided by Tailored Logo, you can submit a refund request within five days of your initial design completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial design delivery. For any Special / Combo packages, a refund will be applicable the same as it is on the single packages.

Your refund would be processed as per the chart below:

All refund requests will be fulfilled as per the following arrangement:

  1. If a request for a refund is made before the Initial concept delivery, you would be eligible for a Full Refund (less 10% service & processing fee).
  2. If a request for a refund is made within 48 hours, you would be eligible for a 66% refund (less 10% service & processing fee).
  3. If a request for a refund is made between 48- 120 hours of the initial design delivery, you would be eligible a 33% refund (less 10% service & processing fee).
  4. No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concerns.
  5. Please be advised that in case of no response, feedback or correspondence from the client/customer (excluding any emergency, demise or intimation) for 14 days, the associated project would be halted outright and the files would be retained in the archive folder. In order to re-commence the process, the client/ customer is liable to pay the re-registration of $300.

All refund requests should be communicated to the support department. Tailored Logo, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case-to-case basis. How to claim your refund To assure your refund request is approved, please make sure you meet the following requirements:

Claim your refund specifying your concern by contacting us via any of the following two modes:

  • Click Live chat to start chat now.
  • We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.
  • After the refund, your design rights would be obtained by Tailored Logo and you would not be able to display any version of the design sent by the company. Let us also specify that:
  • Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same.

If you have any questions or concerns about our Refund Policy, please contact us by clicking here


Privacy Policy for Email Address & Mobile Number Collection

  1. Introduction

    2. This Privacy Policy explains how TailoredLogo collects, uses, and protects the email addresses and mobile numbers provided by users on our website. We are committed to ensuring that your privacy is protected and that we comply with all relevant data protection laws.

  2. Information We Collect
      3. We may collect the following information:
    • Mobile phone numbers
    • Any additional information provided voluntarily by the user.
  3. How We Use the Information
      4. We use the collected mobile numbers for the following purposes:
    • To send relevant updates related to our services.
    • To notify users about account-related information.
    • For internal record keeping.
  4. Consent for Mobile Number Collection

    5. By providing your mobile number on Tailoredlogo.com, you consent to the collection and use of this information as outlined in this Privacy Policy.

  5. Security

    6. We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  6. Controlling Your Personal Information
      7. You may choose to restrict the collection or use of your mobile number in the following ways:
    • If you have previously agreed to us using your mobile number for direct marketing purposes, you may change your mind at any time by contacting us at contact@tailoredlogo.com or you can reply “STOP” or “Unsubscribe” to stop receiving the messages
  7. Sharing Your Information

    8. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

  8. Your Rights

    9. You have the right to request details of the personal information we hold about you. If you would like a copy of this information, please contact us at contact@tailoredlogo.com.

  9. Changes to this Policy

    10. TailoredLogo may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.